Privacy Policy

Introduction

Risen Muse (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.risenmuse.co.uk (the “Website”), purchase our products (such as journals), or participate in our workshops.

By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of personal data:

• Identity Data – Name, title, and username.

• Contact Data – Email address, phone number, postal address.

• Payment Data – Payment details (processed securely by third-party payment processors).

• Technical Data – IP address, browser type, device information, and usage data collected via cookies.

• Marketing and Communications Data – Your preferences for receiving marketing from us.

2. How We Use Your Information

We use your information for the following purposes:

• Processing Orders – To fulfil and deliver your purchases, including payment processing.

• Providing Services – To register and manage your participation in our workshops.

• Customer Support – To respond to enquiries and provide assistance.

• Marketing – To send promotional offers if you have opted in.

• Website Improvement – To monitor website usage and improve user experience.

3. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

• Contractual necessity – When processing your orders or workshop bookings.

• Legitimate interests – To improve our services and respond to customer enquiries.

• Consent – When sending marketing communications (you can withdraw consent at any time).

• Legal obligation – To comply with financial and legal requirements.

4. How We Share Your Data

We do not sell your personal data. However, we may share your data with:

• Service Providers – Payment processors, delivery services, and IT support.

• Legal Authorities – If required by law or to protect our business.

5. Data Retention

We retain your personal data for as long as necessary for the purposes outlined in this policy, including legal and accounting requirements.

6. Your Rights

Under UK GDPR, you have the right to:

• Access – Request a copy of your data.

• Correction – Update inaccurate or incomplete data.

• Erasure – Request deletion of your data (subject to legal requirements).

• Restriction – Limit how we process your data.

• Objection – Opt out of marketing communications.

• Data Portability – Request transfer of your data to another provider.

To exercise your rights, contact us at risenmusehq@gmail.com

7. Cookies

We use cookies to enhance your experience on our Website. You can manage cookie settings in your browser. For more details, see our cookie policy.

8. Security Measures

We take appropriate security measures to protect your personal data, but no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our Website.

11. Contact Us

For any questions regarding this Privacy Policy, please contact us at risenmusehq@gmail.com